Waited a week for technician who showed up for less than 15 minutes and told me that my air filters were dirty and I needed to experiment with thermostats to be comfortable. Thermostat shows temp at 75 when set on 71. Did what he instructed and still had problems when I realized unit was short cycling. When I called technician he told me I would have to place a new request for service. He gave me the office number and hung up on me. By the time I called office he had called in and said he refused to come back out. The operator would not give me business owners name and could not tell me why technician refused to return although they did say they would refund the fee for service call. Telephone rep yelled at me.
At Peachtree Service Experts in Tucker, we recognize that for most people, purchasing a new furnace is a big deal. If you’ve been continually ignoring your furnace, don’t put it off any longer: We can take you through the process of purchasing, installation, and maintenance, because frankly, it’s comforting to work with a team who’s been through the purchase process hundreds of times. You wouldn’t ask a plumber to fix a refrigerator, and the same principle applies for heating and cooling systems. When your service provider is competent and efficient, you’ll save money and increase your peace of mind in one fell swoop.
I called HVAC on a Saturday morning to come and look at the A/C. The woman answering the phone told… I called HVAC on a Saturday morning to come and look at the A/C. The woman answering the phone told me that she would call the technician and call me back with a service window of when he would be there. Hours later, she still hadn't called back. When I called back to follow up, the new lady answering the phone told me the original woman had given me miss information. They were a call center and could only text the technician (who of course was supposed to be hadn't called me back)! She texted him again and when he finally called back, he told me I'd have to make an appointment for Tuesday! What's the point of after-hours emergency A/C service if I have to wait until three days later and have them come during normal business hours?! Unbelievably poor service! Read more
Our experienced technicians know how best to repair and maintain an HVAC system, keeping your family safe and your system running efficiently. Our team can also identify potential problems, addressing them before they cause serious damage to your system. Instead of attempting a repair yourself, have one of Brubaker Inc.’s trained technicians look at your system for you.
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Service Experts Heating and Air Conditioning was founded on the basis of providing customers with the best heating and cooling practices in the industry. Since its inception, Service Experts has been dedicated to community, providing the top of the line HVAC products and services in your area. If you want more information about your local HVAC leaders, call us at 866-397-3787 or set up an appointment with us online.