Good Evening HVAC Team, I deeply appreciate your team for getting back to me quickly yesterday evening so I could schedule an appointment for my gf's place(definitely something has been wrong for a while)-- The technician Alberto showed up within the 2 hour window that was appointed to us (WITHIN the 1st half hour!!!). BIG THANK YOU for being honest, and advising us that for some reason the fuse/switch was in the reverse position so the AC unit would not properly turn on. The unit turned back on immediately, and began cooling the house. And then providing advice that the AC/Heating system needed some TLC, and giving us options to save money by purchasing a maintenance plan that included the filters plus cleaning services since we were already being charged for the service today. My personal thanks for being extremely professional, and personable as you entered our home. Solving the technical issue is only part of the job, but providing great Customer Service, and Cost Effective solutions are reasons to recommend you to the people who are looking for the same type of service. Also, it was very convenient that you were able to take my payment over the Phone(FaceTime) since I was not present at the time. Your company website is well organized, and I had no problem reviewing your capabilities as well as how to contact your team. Most important, Tina spoke very highly of you, and made her feel comfortable through the process. SO BOTTOM LINE to other customers looking for HVAC service: LOOK NO FURTHER!!! If you have a AC/Heater Issue, give this the HVAC company a call, or email-- You won't be disappointed. Kind Regards, Michael
I awoke to a smoky smell from my heater and called HVAC service Heating & Air . I called HVAC and I was given an appointment that afternoon. Their technician arrived promptly and was totally knowledgeable and courteous. He had the new motor and starter on his truck and after a total replacement I now have my morning heat back!! I would use them over n over and they were very competitive in their pricing.
Per hour service charges are not the only way companies charge their customers. There are also service companies that flat rate their services. Either way, you pay, you want the service and troubleshooting done in a quick and efficient manner with a guarantee. Do your research before selecting a company to provide reliable, honest service to your home. If you know what the problem is then the company can likely give you an estimate over the phone. Some will while some do not. Why? Because they likely want to verify the problem to make sure it is a correct assessment. It can be a complex issue and what you think it is it may not be the problem. So you can expect to pay for a service call and troubleshooting charge. Most HVAC service companies do not give free estimates on repairs.
Air changes per hour Bake-out Building envelope Convection Dilution Domestic energy consumption Enthalpy Fluid dynamics Gas compressor Heat pump and refrigeration cycle Heat transfer Humidity Infiltration Latent heat Noise control Outgassing Particulates Psychrometrics Sensible heat Stack effect Thermal comfort Thermal destratification Thermal mass Thermodynamics Vapour pressure of water