As a Carrier Factory Authorized Dealer, Edwards Heating & Air meets strict requirements for business practices, such as proper licenses, insurance and liability coverage, and customer service. Our technicians participate in continued factory training, keeping current with advancements in techniques and technology, and adhere to strict installation and maintenance procedures. Our sales team is educated in leading-edge Carrier products, ensuring accurate recommendations for cost-effective, highly efficient, and reliable solutions to your specific circumstances. We specialize in heating, cooling, and air quality systems that are widely regarded as the world’s best. Leading the industry in design and engineering, Carrier products offer unprecedented convenience, economy, and luxury. These systems don’t just regulate temperature. They improve your everyday life.
Central, "all-air" air-conditioning systems (or package systems) with a combined outdoor condenser/evaporator unit are often installed in North American residences, offices, and public buildings, but are difficult to retrofit (install in a building that was not designed to receive it) because of the bulky air ducts required. (Minisplit ductless systems are used in these situations.) Outside of North America, packaged systems are only used in limited applications involving large indoor space such as stadiums, theatres or exhibition halls.
Grand Rapids summers are nothing if hot and humid. And the last thing you want to deal with is AC repairs in the middle of that heat. The technicians at Service Professor understand the importance of keeping your air conditioner running smoothly to ensure the safety and comfort of your home and family. If your air conditioner isn’t running the way it should, your current AC is outdated or if you’re ready to install an air conditioner for the first time, you can trust Service Professor to do the job quickly, efficiently, and correctly…Guaranteed.
“Today Tom Mendoza visited a rental house I own. Again another great visit, he represented himself & Robinson Air in an outstanding manner. Tom was very knowledgeable, professional and courteous. In all the techs I have interacted with from Robinson Air, they continue to show great pride and candor when laying out options. There is no doubt, this is a first class business who work for the customer. Call them first!!! Kudos to Tom and all the Robinson Air team. Thank you.”
After my initial meeting with HVAC Service I had really high hopes and thought these guys were going to be my HVAC go to company. However, it did not pan out this way whatsoever. Initial estimate meeting - This was the initial meeting I thought I found the go to company. Alberto was friendly, punctual, and knowledgeable. I asked some very basic questions and Alberto was able to explain the why's and why not's of each of my questions. Overall I felt really comfortable with Alberto and was extremely impressed. Then it goes all downhill..... Alberto said they were busy but could either install on the upcoming Saturday. We were going to be out of town and said unfortunately that day did not work. He then proposed the upcoming Tuesday as a possible solution, but just had to confirm with another appointment. I said great. I will review the estimate and call your office to confirm I want to move forward with the install. Within 1-hour of Alberto leaving (probably more like 30 minutes) I called the office to confirm I wanted to move forward with the install and to please confirm that Tuesday will be the install day. The lady on the phone said that she will get in touch with Alberto and call me back. This was on a Friday. On Monday I had not received a call from HVAC Service so I called to follow up. The lady on the phone said they were not able to secure a crane for Tuesday and that the install would not be taking place. Fine, no problem I understand. Two weeks go by and no phone call from HVAC Service regarding install date, or any update at all. I call them to check in to see if they have put me on the schedule and when I can expect to have the AC installed. You can tell by the discussion I had with the lady on the phone that they completely forgot about me and have not scheduled anything. She says she needs to get in contact with the owner because she has no idea on the availability of the crane. I was told that she would call me back by the end of the day with an update. Surprise, surprise, no phone call. I call to follow up at the end of the next day and she said that she has not been able to get in touch with the owner. By this time, I am starting to get frustrated because I am starting to get the run around. I question her if I am even on the schedule or if they attempted to schedule a crane. She says they are extremely busy and that she does not know. So I say, basically I have waited over 2 weeks and you have not put me on the schedule and I am at the end of the install line. No answer. I tell her to talk to her boss and find out what is happening, and I will think about what direction I want to move in at this point. Monday the following week, no phone calls, or follow up. I call to get an update and am told that they cannot install my system because they don't have time. I ask what does that mean, one year? One week? Until the end of summer they say. What does that mean I ask? They say at the end of September. I say thank you for wasting 1 month of my time. How could they have served me better without serving me? 1. Be honest and let me know as soon as possible that the install was going to be delayed and probably not happen until the end of summer. Don't waste a month of my time. I could have reached out to a different company in the time I was waiting for them. 2. Communicate! the thing that upsets me the most is I was the one making all the calls to them. Not once did they ever call me to say we have not forgot about you, or this is what is happening. 3. Provide recommendations on other contractors who could have helped me once they realized they were too busy. I am pretty disappointed it came to this review because I really liked this company and wanted to do work with them. It is a family run business, and reminded me of the HVAC business my dad owned. Beware once you are the one that has to start calling them for updates, or to follow up; your time is probably best served by calling a different contractor.
The belt should slip right into place. If it seems to be too tight or difficult to set in place, it may be necessary to adjust the motor mount to provide more slack. Then you can re-tighten the tension once the belt is in place. Check the manufacturer’s specifications for proper tension—in most cases, the belt should deflect about an inch when you press down on it.
Excalibur Water Systems helps solve the water challenges around the globe with water solutions for any possible water concerns in: water hardness, filtration of any contaminant, bacteria removal and high purity water needs and also comes with a warranty of up to 20 years at no extra cost. The best warranty for the water treatment equipment industry.
If you ever need a repair or maintenance preformed on your Trane air conditioning and heating equipment, we hope you’ll give R.S. Andrews a chance to earn your business. Literally tens of thousands of homeowners have called our hotline for repairs. While you can’t please everyone, we try and have done so in over 99% of the services calls we have performed. It’s a high standard equaled by the quality of Trane air conditioners, furnaces and heat pumps. Call now for service and repair. And don’t forget that we provide plumbing and electrical service and repair, too.
The selection of indoor units has one restriction - their total power should not exceed the capacity of the outdoor unit. In practice, however, it is very common to see a multi-split system with a total capacity of indoor units greater than the outdoor capacity by at least 20%. However, it is wrong to expect better performance when all indoor units are turned on at the same time, since the total capacity of the whole system is limited by the capacity of the outdoor unit. Simply put, the outdoor unit will distribute all its power to all operating indoor units in such a way that some of the rooms may not have a very comfortable temperature level. However, the calculation of the total power is not simple, since it takes into account not only the nominal power of the units, but also the cooling capacity, heating, dehumidification, humidification, venting, etc.
“Robinson Air = top notch professionals. Mike was personable, knowledgeable, timely, thorough, and left me with a hard copy of prioritized recommendations and his explanations of HVAC needs I may have in the future. I was very impressed with being shown a tablet picture of a possible problem. It was so refreshing to have the service and all phone interactions handled so well and smoothly…thank you for taking the “angst” out of this kind of service call. My hat is off to you and I will happily recommend you to family and friends. Thank you!!!”
SEER is related to the coefficient of performance (COP) commonly used in thermodynamics and also to the Energy Efficiency Ratio (EER). The EER is the efficiency rating for the equipment at a particular pair of external and internal temperatures, while SEER is calculated over a whole range of external temperatures (i.e., the temperature distribution for the geographical location of the SEER test). SEER is unusual in that it is composed of an Imperial unit divided by an SI unit. The COP is a ratio with the same metric units of energy (joules) in both the numerator and denominator. They cancel out, leaving a dimensionless quantity. Formulas for the approximate conversion between SEER and EER or COP are available.
Fast forward 1 year and 1 week and the circuit board that HVAC Service had installed has failed again. They came out and said that it failed from water condensation dripping onto it, so we needed to replace it and reroute the pipes to prevent future water damage. That would cost double what I paid last year. Why didn't they fix the problem last year at the initial repair instead of putting in a circuit board that was bound to fail again?!? They were strongly recommending that the furnace be completely replace for a huge fee to avoid the same thing happening again. I paid $59 for them to tell me they didn't fix it right last year. This didn't feel right, so I sought a second opinion.
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks: clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
Dehumidification (air drying) in an air conditioning system is provided by the evaporator. Since the evaporator operates at a temperature below the dew point, moisture in the air condenses on the evaporator coil tubes. This moisture is collected at the bottom of the evaporator in a pan and removed by piping to a central drain or onto the ground outside.
When central air conditioning service fails during a heat spell, you may have to wait days for an HVAC repair technician or a ac contractor to show up, and you’ll probably pay at least several hundred for the repair. But if you’re comfortable working around electricity and are willing to spend about $50 on parts, you can probably repair your air conditioning service yourself in about two hours and save about $225 on parts markup and labor.