Circulating refrigerant vapor enters the compressor, where its pressure and temperature are increased. The hot, compressed refrigerant vapor is now at a temperature and pressure at which it can be condensed and is routed through a condenser. Here it is cooled by air flowing across the condenser coils and condensed into a liquid. Thus, the circulating refrigerant removes heat from the system and the heat is carried away by the air. The removal of this heat can be greatly augmented by pouring water over the condenser coils, making it much cooler when it hits the expansion valve.
Believe it or not, the evaporator coils inside the AHU (Air Handling Unit) are freezing. You may notice the refrigerant lines on the condenser or at the AHU are frozen with ice build-up. The frost or ice builds up on the evaporator coils and blocks air flow (low air flow and no cooling are a sign of a low charge). A low refrigerant charge will cause the evaporator coil to operate at or below freezing. Since the coil typically operates below the dew point, it draws condensation out of the air. When the evaporator coil begins operating below freezing all this condensation freezes to the evaporator coil and the unit stops cooling.
If your air conditioner isn’t cooling, or is experiencing another performance issue, shut it off. Don’t continue to operate a malfunctioning air conditioner, as that may worsen the problem at hand. This is one reason we do preventative maintenance checks pre-season – a technician identifies and corrects problems, so you don’t run your system with faulty components, causing more damage.
After my initial meeting with HVAC Service I had really high hopes and thought these guys were going to be my HVAC go to company. However, it did not pan out this way whatsoever. Initial estimate meeting - This was the initial meeting I thought I found the go to company. Alberto was friendly, punctual, and knowledgeable. I asked some very basic questions and Alberto was able to explain the why's and why not's of each of my questions. Overall I felt really comfortable with Alberto and was extremely impressed. Then it goes all downhill..... Alberto said they were busy but could either install on the upcoming Saturday. We were going to be out of town and said unfortunately that day did not work. He then proposed the upcoming Tuesday as a possible solution, but just had to confirm with another appointment. I said great. I will review the estimate and call your office to confirm I want to move forward with the install. Within 1-hour of Alberto leaving (probably more like 30 minutes) I called the office to confirm I wanted to move forward with the install and to please confirm that Tuesday will be the install day. The lady on the phone said that she will get in touch with Alberto and call me back. This was on a Friday. On Monday I had not received a call from HVAC Service so I called to follow up. The lady on the phone said they were not able to secure a crane for Tuesday and that the install would not be taking place. Fine, no problem I understand. Two weeks go by and no phone call from HVAC Service regarding install date, or any update at all. I call them to check in to see if they have put me on the schedule and when I can expect to have the AC installed. You can tell by the discussion I had with the lady on the phone that they completely forgot about me and have not scheduled anything. She says she needs to get in contact with the owner because she has no idea on the availability of the crane. I was told that she would call me back by the end of the day with an update. Surprise, surprise, no phone call. I call to follow up at the end of the next day and she said that she has not been able to get in touch with the owner. By this time, I am starting to get frustrated because I am starting to get the run around. I question her if I am even on the schedule or if they attempted to schedule a crane. She says they are extremely busy and that she does not know. So I say, basically I have waited over 2 weeks and you have not put me on the schedule and I am at the end of the install line. No answer. I tell her to talk to her boss and find out what is happening, and I will think about what direction I want to move in at this point. Monday the following week, no phone calls, or follow up. I call to get an update and am told that they cannot install my system because they don't have time. I ask what does that mean, one year? One week? Until the end of summer they say. What does that mean I ask? They say at the end of September. I say thank you for wasting 1 month of my time. How could they have served me better without serving me? 1. Be honest and let me know as soon as possible that the install was going to be delayed and probably not happen until the end of summer. Don't waste a month of my time. I could have reached out to a different company in the time I was waiting for them. 2. Communicate! the thing that upsets me the most is I was the one making all the calls to them. Not once did they ever call me to say we have not forgot about you, or this is what is happening. 3. Provide recommendations on other contractors who could have helped me once they realized they were too busy. I am pretty disappointed it came to this review because I really liked this company and wanted to do work with them. It is a family run business, and reminded me of the HVAC business my dad owned. Beware once you are the one that has to start calling them for updates, or to follow up; your time is probably best served by calling a different contractor.
We are service professionals! As licensed contractors and specialists in the field of heating and air conditioning, we have the tools, the equipment, and the experience to keep your equipment running smoothly all year long. If it is emergency service that you need, we are available to assist you! To help reduce service emergencies, we offer service agreements to keep your comfort system running at peak performance.
At Sky Heating & Air Conditioning, we understand that HVAC services can really hurt your budget. Many times, you don’t expect to make such large purchases until an emergency arises. We never want you to feel that you cannot afford your comfort and safety. We offer flexible financing options through the Home Project credit card from Wells Fargo, with approved credit. Head over to our financing page to apply, or give us a call for more information!
1/27/2015 Jim, we are committed to 100% satisfaction so every customer is very important to us.… Jim, we are committed to 100% satisfaction so every customer is very important to us. Unfortunately, with all companies, there will be times when a customer may feel they have been let down. If that happens with us, we certainly want to hear from you. To better address your concerns, please contact Steve, our Customer Relations Specialist, directly by email at [email protected] or give him a call at 925-318-4795. Hopefully we will hear from you soon so that we can promptly understand your issue and address the issue! Thanks Jim Read more
1) Change your filter. The simplest and most effective way to keep your AC running smoothly is changing your filter once a month. By regularly changing your filter, you reduce a lot of the burden on your system. A dirty or clogged filter makes your air conditioner work much harder than does a clean filter. Changing your filters regularly is easy on your budget and easy on your system as well. It will lower your utility bill and extend the life of your AC.
Most of the time, diagnosing problems is simple and other times it can be a complicated process where the HVAC technician calls in another HVAC technician. The technician may call in an HVAC manufacturer representative. Residential and commercial heating and cooling is important and you want the best possible HVAC air conditioning and heating service. It does not matter whether you have a Carrier Air Conditioner, Trane Air Conditioners, or need a replacement, whatever, it is best to get a qualified technician to look at your system before a decision is made to repair or replace the air conditioner or heat pump systems.
In order to make your everyday life easier and more enjoyable, Sky Heating & Air Conditioning specializes in state-of-the-art heating and cooling technology, partnering with Trane, Mitsubishi, and Waterfurnace. We bring you HVAC solutions that represent the best the industry has to offer, ensuring long-term performance and satisfaction. Whether you’re looking for the design/build of a new system, replacement, or hoping to cut costs and enhance convenience, we answer with proven products. Our qualified HVAC technicians help you determine the ideal solution for your exact requirements, and make sure you’re happy with every step of the process. From ductless HVAC to geothermal heating and cooling systems, we offer a wide selection of options and comprehensive services to answer any type of challenge. Call on Sky Heating & Air Conditioning and let us exceed your expectations today!