If you believe that the ac not working or you’re getting little or no cold air, check these three things first. Make sure all the registers in the house are wide open. Then be sure the furnace filter is clean. Then go outside and clean off the condenser coils (Photo 2). If several registers were closed or the filter was clogged, the reduced airflow could have caused the evaporator coil to ice up and stop cooling your home. If you’ve changed the filter and opened all the registers and you’re still not getting airflow at the registers, deice the A-coil. Move the thermostat mode switch from “Cooling” to “Off” and move the fan switch from “Auto” to “On.” Let the blower run for at least 30 minutes or until there’s good airflow at the registers. Then turn the AC back on to test it. If it works for the next 12 hours, you’ve solved the problem.
One problem occurred on Monday. When we called at 2:30 in the afternoon to check on status, we were told that "the tech is on the phone with the parts supplier now". It seems more likely that they had forgotten about us and our call woke them up. But even if true, why the heck did they wait until 2:30 to order the part? Maybe if they had ordered it in the morning they could have had it the same day. So I'm taking off one star for that.
Repairs—If something appears to be not working right with your heating and cooling, a professional will examine the whole health of your system. It’s easy to hop on the internet and research information to find our own conclusions, but there could be an additional component or reason why your system isn’t working properly that isn’t clear or recognizable. Consider our own health concerns—you might check out your symptoms online to try and draw your conclusions, but it’s always best to make an appointment with a doctor to receive an expert opinion.