Please note: this is a review from someone who never got service from here. They just chose to ignore my calls for a heating emergency. Who knows, they might have give great service, if they actually return a promised phone call. I actually call them this past Saturday night. It was chilly, we turned the furnace on...... Poof.... Nothing. So, I look them up on Yelp. Good reviews with a few bad goods added, plus a Yelp deal. I gave them a call, the at about 6 pm. I know, 6pm on a Saturday, who's going to come out, well, they did. They woman, I assume their receptionist, answers and I told her I need someone out here. She assured me someone will call me back in 15 mins. Half hour to 45 mins later, no calls from them. I figured maybe they wrote the number down wrong, it happens. So, I called them again. They got the number correct, got my name and address correct, and was told they will call me back in 10 mins. I even asked if this is something they don't do, as in services on a Saturday night. I was told by the receptionist that they do and I would just be ok calling another company if they is not part of their services. They again assured me someone WILL call me in 10 mins. Well, unless their definition of 10 mins is never, then they got it wrong as I am still waiting to be called 5 days later.
From Day 1, Alberto walked us through the process, and present us with a variety of options based our budget for the project. His customer service is the best as he did not oversell any services and did not nudge us towards buying a unit that would stretch our budget. On installation day, HVAC Services sent out a crew of 6-7 guys, all of whom were very polite and kept their work areas clean, and installed the whole system the same day.
The Refrigeration Loop is a closed system and refrigerant should never have to be added to the unit unless there is a leak. Most residential units use R-22/R410A refrigerant. Prices of R-22/R410A are rising every year as we get closer to the date when refrigerant manufacturers will no longer be able to make R-22/R410A. Phase-out of R-22, an HCFC, begins in 2010 and expected to be complete by 2020.). Furthermore, make sure you ask what the service company charges for R-22 when you are calling an HVAC contractor.
I call to follow up at the end of the next day and she said that she has not been able to get in touch with the owner. By this time, I am starting to get frustrated because I am starting to get the run around. I question her if I am even on the schedule or if they attempted to schedule a crane. She says they are extremely busy and that she does not know. So I say, basically I have waited over 2 weeks and you have not put me on the schedule and I am at the end of the install line. No answer. I tell her to talk to her boss and find out what is happening, and I will think about what direction I want to move in at this point.
Our Technicians are NATE Certified, licensed TACLA00078831E, and will arrive in vehicles fully stocked so that the repair can be done the same day. When it comes to system performance, we are the pros. We have had extensive training in residential and commercial air balancing which means we can dial in your system to perform at maximum levels. We specialize in home or business air conditioning service and repair.
Most of the time, diagnosing problems is simple and other times it can be a complicated process where the HVAC technician calls in another HVAC technician. The technician may call in an HVAC manufacturer representative. Residential and commercial heating and cooling is important and you want the best possible HVAC air conditioning and heating service. It does not matter whether you have a Carrier Air Conditioner, Trane Air Conditioners, or need a replacement, whatever, it is best to get a qualified technician to look at your system before a decision is made to repair or replace the air conditioner or heat pump systems.
Occupational employment projections are developed for all states by Labor Market Information (LMI) or individual state Employment Projections offices. All state projections data are available at www.projectionscentral.com. Information on this site allows projected employment growth for an occupation to be compared among states or to be compared within one state. In addition, states may produce projections for areas; there are links to each state’s websites where these data may be retrieved.
I originally took off one star because of the SNAFU with getting the part ordered. When Alberto called me on the phone he admitted the person had "gotten busy with other things" and apologized. THAT was taking the high road and I was impressed by that. Sadly, for reasons I won't guess at, Alberto has decided to take the low road in his comments and imply that they got the part as quickly as possible. Well, we called at 2:30 so did someone spend six and a half hours finding the part?? That seems very doubtful. As for the price I think my review was fair in stating what value we got for what I deemed to be a slightly higher price than others might charge. I did not take any stars off for the price, and still am not, but I am taking another star off because of Alberto's comments, which are deceptive and not the same thing he told me in person. Alberto, I suggest you stick with the high road in the future.
Change the filter: A new filter can cost as little as $20. Since this is the most effective way of maintaining your AC system, there is no reason not to change your filter. Homeowners should change your AC filters whenever it gets dirty. Depending on the filter, you may have to change it once every six months or once every month. Each filter should indicate how long it will last.
1/18/2014 Hi Jody M- First, as you pointed out, we were the "Only" company to answer your phone call on the… Hi Jody M- First, as you pointed out, we were the "Only" company to answer your phone call on the weekend & provide service for you on the same day. There is a premium for most any service company to come out afterhours or weekends, and being we are one of the very few companies to offer this service, a higher labor rate is understandable, after all, we have to pay our service persons an overtime rate for such calls.
If the AC doesn’t turn off, it may be time to clean the condensing unit. Dirty condenser coils won’t give off heat efficiently and will keep the unit running. Another possibility: The contacts on the outdoor run relay may have welded together—something that can happen over time because of frequent electrical arcing at the relay. Before checking the run relay, turn off the power to the furnace and the condensing unit. Next, disassemble the relay and pry apart the contacts. This should do the trick until you buy a replacement—which you should do soon.
First, it is wise to stick with a company that specializes in HVAC services. While many general handyman companies may do some things with AC units, a company that specializes in air conditioning and heating is always a better option. Because air conditioning repairs can be quite costly, depending on the particular problem, it is best to work with highly trained HVAC professionals to ensure quality work.
"Our Pro was the most courteous and informative gentleman that we have had the pleasure to work with, was great. He let us know immediately what the problem was and what the cost to fix it would be. Also, he let us know how to maintain and extend the life of our washer. He was very personable and made us very comfortable with the process. We would have him back in a heartbeat if anything ever goes wrong again. It was the best experience we have ever had with a appliance repair service."
Brubaker Inc. is a registered Pennsylvania home improvement contractor (license #4191) and holds property and workers’ compensation insurance at levels appropriate not merely for residential work, but also for commercial and industrial projects. Brubaker Inc. is a member of the Lancaster County Code Association, the ABC Keystone Chapter, and The Lancaster Chamber of Commerce & Industry. This means you can trust that we are committed to providing the highest level of service to our community.
This doesn't mean air conditioning isn't right for your home. Some people are more sensitive to heat than others. Even if you can't justify the expense of central air conditioning, window air conditioning units will allow you to cool individual rooms tailored for your needs. If you work from home, you may want to put one of these units in your home office. If you have trouble sleeping with even modestly warm temperatures, you may want to put one in your bedroom. If you love to cook and spend long afternoons using the oven, your kitchen may be the place.
Air conditioner equipment power in the U.S. is often described in terms of "tons of refrigeration", with each approximately equal to the cooling power of one short ton (2000 pounds or 907 kilograms) of ice melting in a 24-hour period. The value is defined as 12,000 BTU per hour, or 3517 watts. Residential central air systems are usually from 1 to 5 tons (3.5 to 18 kW) in capacity.
AC units and thermostats have built-in delay features when they’re shut down and then repowered. The delay can be as long as 10 minutes. And, if you’ve subscribed to an energy-saving device from your local power utility, the unit can take even longer to reset. If you’ve installed the parts shown and reinstalled the disconnect block, repowered the circuit breaker, turned on the switch at the furnace, moved the thermostat to AC mode and lowered the temperature below the indoor temperature, and the unit doesn’t fire up after 30 minutes, it’s time to call a pro.