At TML Service Experts Heating & Air Conditioning, we understand heating and air conditioning, which is why we back up our work with our 100% Satisfaction Guarantee*. Not only does it show our confidence that you’ll be happy with the furnace repair we have done, it holds us to a higher standard, making certain that we continue to provide you with amazing service without fail. When it’s time to handle any heating and cooling question or concern you have, know that you can trust the team at TML Service Experts regardless of what the Boise weather brings.
Air conditioning and refrigeration are provided through the removal of heat. Heat can be removed through radiation, convection, or conduction. Refrigeration conduction media such as water, air, ice, and chemicals are referred to as refrigerants. A refrigerant is employed either in a heat pump system in which a compressor is used to drive thermodynamic refrigeration cycle, or in a free cooling system which uses pumps to circulate a cool refrigerant (typically water or a glycol mix).
After my initial meeting with HVAC Service I had really high hopes and thought these guys were going to be my HVAC go to company. However, it did not pan out this way whatsoever. Initial estimate meeting - This was the initial meeting I thought I found the go to company. Alberto was friendly, punctual, and knowledgeable. I asked some very basic questions and Alberto was able to explain the why's and why not's of each of my questions. Overall I felt really comfortable with Alberto and was extremely impressed. Then it goes all downhill..... Alberto said they were busy but could either install on the upcoming Saturday. We were going to be out of town and said unfortunately that day did not work. He then proposed the upcoming Tuesday as a possible solution, but just had to confirm with another appointment. I said great. I will review the estimate and call your office to confirm I want to move forward with the install. Within 1-hour of Alberto leaving (probably more like 30 minutes) I called the office to confirm I wanted to move forward with the install and to please confirm that Tuesday will be the install day. The lady on the phone said that she will get in touch with Alberto and call me back. This was on a Friday. On Monday I had not received a call from HVAC Service so I called to follow up. The lady on the phone said they were not able to secure a crane for Tuesday and that the install would not be taking place. Fine, no problem I understand. Two weeks go by and no phone call from HVAC Service regarding install date, or any update at all. I call them to check in to see if they have put me on the schedule and when I can expect to have the AC installed. You can tell by the discussion I had with the lady on the phone that they completely forgot about me and have not scheduled anything. She says she needs to get in contact with the owner because she has no idea on the availability of the crane. I was told that she would call me back by the end of the day with an update. Surprise, surprise, no phone call. I call to follow up at the end of the next day and she said that she has not been able to get in touch with the owner. By this time, I am starting to get frustrated because I am starting to get the run around. I question her if I am even on the schedule or if they attempted to schedule a crane. She says they are extremely busy and that she does not know. So I say, basically I have waited over 2 weeks and you have not put me on the schedule and I am at the end of the install line. No answer. I tell her to talk to her boss and find out what is happening, and I will think about what direction I want to move in at this point. Monday the following week, no phone calls, or follow up. I call to get an update and am told that they cannot install my system because they don't have time. I ask what does that mean, one year? One week? Until the end of summer they say. What does that mean I ask? They say at the end of September. I say thank you for wasting 1 month of my time. How could they have served me better without serving me? 1. Be honest and let me know as soon as possible that the install was going to be delayed and probably not happen until the end of summer. Don't waste a month of my time. I could have reached out to a different company in the time I was waiting for them. 2. Communicate! the thing that upsets me the most is I was the one making all the calls to them. Not once did they ever call me to say we have not forgot about you, or this is what is happening. 3. Provide recommendations on other contractors who could have helped me once they realized they were too busy. I am pretty disappointed it came to this review because I really liked this company and wanted to do work with them. It is a family run business, and reminded me of the HVAC business my dad owned. Beware once you are the one that has to start calling them for updates, or to follow up; your time is probably best served by calling a different contractor.
Children's Jewelry386 Diamond JewelryBracelets,Collections & Sets,Diamond Acc...4118 Fashion JewelryBracelets,Earrings,Fashion Collections &...42847 Fine Metal JewelryBracelets,Collections & Sets,Earrings,Ne...6833 Gemstone & Pearl JewelryBracelets,Collections & Sets,Earrings,Ne...9744 Jewelry Accessories & StorageBoxes & Holders,Cleaners & Accessories516
At Peachtree Service Experts Heating & Air Conditioning, we understand heating and air conditioning, which is why we back up our work with our 100% Satisfaction Guarantee*. Not only does it demonstrate our confidence that you’ll be happy with the furnace repair we have completed, it holds us to a higher standard, making sure that we continue to provide you with amazing service without fail. When it’s time to handle any heating and cooling question or problem you have, know that you can trust the team at Peachtree Service Experts regardless of what the Atlanta weather brings.
HVAC repair technicians are properly qualified to take care of anything that relates to installing, maintaining or repairing your heating, air conditioning and refrigeration systems. Our professionals have gone through rigorous training and certification and all our technicians and equipment installers are NATE-certified, which involves demanding testing and indicates a solid understanding of the industry.