New heating and cooling equipment installations present a wide variety of options that can save you money on your power bills and reduce the amount of HVAC maintenance and service that will ultimately be required over the life of your new unit. Energy-efficient options like heat pumps, two-stage furnaces, air-to-heat exchangers (HRVs), and programmable thermostats can all go a long way toward increasing efficiency and extending the life expectancy of your system.
Many HVAC maintenance companies offer annual servicing contracts for preventative maintenance. Such contracts cost anywhere from $100-$150 per year, and cover annual visits in which standard maintenance tasks are performed. Some companies will allow you to make monthly payments for your maintenance contract, and will provide you with discounts around 15% if you hire them when you need your unit repaired.
After my initial meeting with HVAC Service I had really high hopes and thought these guys were going to be my HVAC go to company. However, it did not pan out this way whatsoever. Initial estimate meeting - This was the initial meeting I thought I found the go to company. Alberto was friendly, punctual, and knowledgeable. I asked some very basic questions and Alberto was able to explain the why's and why not's of each of my questions. Overall I felt really comfortable with Alberto and was extremely impressed. Then it goes all downhill..... Alberto said they were busy but could either install on the upcoming Saturday. We were going to be out of town and said unfortunately that day did not work. He then proposed the upcoming Tuesday as a possible solution, but just had to confirm with another appointment. I said great. I will review the estimate and call your office to confirm I want to move forward with the install. Within 1-hour of Alberto leaving (probably more like 30 minutes) I called the office to confirm I wanted to move forward with the install and to please confirm that Tuesday will be the install day. The lady on the phone said that she will get in touch with Alberto and call me back. This was on a Friday. On Monday I had not received a call from HVAC Service so I called to follow up. The lady on the phone said they were not able to secure a crane for Tuesday and that the install would not be taking place. Fine, no problem I understand. Two weeks go by and no phone call from HVAC Service regarding install date, or any update at all. I call them to check in to see if they have put me on the schedule and when I can expect to have the AC installed. You can tell by the discussion I had with the lady on the phone that they completely forgot about me and have not scheduled anything. She says she needs to get in contact with the owner because she has no idea on the availability of the crane. I was told that she would call me back by the end of the day with an update. Surprise, surprise, no phone call. I call to follow up at the end of the next day and she said that she has not been able to get in touch with the owner. By this time, I am starting to get frustrated because I am starting to get the run around. I question her if I am even on the schedule or if they attempted to schedule a crane. She says they are extremely busy and that she does not know. So I say, basically I have waited over 2 weeks and you have not put me on the schedule and I am at the end of the install line. No answer. I tell her to talk to her boss and find out what is happening, and I will think about what direction I want to move in at this point. Monday the following week, no phone calls, or follow up. I call to get an update and am told that they cannot install my system because they don't have time. I ask what does that mean, one year? One week? Until the end of summer they say. What does that mean I ask? They say at the end of September. I say thank you for wasting 1 month of my time. How could they have served me better without serving me? 1. Be honest and let me know as soon as possible that the install was going to be delayed and probably not happen until the end of summer. Don't waste a month of my time. I could have reached out to a different company in the time I was waiting for them. 2. Communicate! the thing that upsets me the most is I was the one making all the calls to them. Not once did they ever call me to say we have not forgot about you, or this is what is happening. 3. Provide recommendations on other contractors who could have helped me once they realized they were too busy. I am pretty disappointed it came to this review because I really liked this company and wanted to do work with them. It is a family run business, and reminded me of the HVAC business my dad owned. Beware once you are the one that has to start calling them for updates, or to follow up; your time is probably best served by calling a different contractor.
The selection of the working fluids (refrigerants) has a significant impact not only on the performance of the air conditioners but on the environment as well. Most refrigerants used for air conditioning contribute to global warming, and many also deplete the ozone layer. CFCs, HCFCs, and HFCs are potent greenhouse gases when leaked to the atmosphere.
As a Carrier Factory Authorized Dealer, Edwards Heating & Air provides superior quality products and workmanship to home and business owners in Acworth and across Acworth, Alpharetta, Cummings, Cartersville, Kennesaw & Woodstock, GA. Our NATE-certified technicians adhere to strict installation and service procedures, and are uniquely qualified to recommend the most cost-effective solutions to meet your exact needs and expectations. Whether you are in the market for an HVAC system for new construction, a replacement unit, ductless options, heat pumps, or air conditioning, Edwards Heating & Air ensures a refreshingly cool and healthy home and work environment. Through accurate sizing, precision installation, and conscientious maintenance, we help you enjoy maximum return from your investment and reliable operation, year after year. For any cooling challenge you may face, the team from Edwards Heating & Air are your problem solvers, and we are always here when you need us, 24 hours a day, 7 days a week.
Stay away front his company!!! In 2008 I had the company send Rick a technician to do warranty work on my new house. I complained about my house being hot in the summer. Tech said that I had a delta t of 14 degrees (the difference of temp coming into the return and out the supply) and that system was functioning properly. Unfortunately I took their word. After 8 years of being hot I called a reputable company to come and check my system again. The HVAC system still operating with a delta t of 14 degrees. The new company looked at my HVAC system owner manual. They calculated my dry bulb temp and wet bulb temp and used the chart in the owners manual to determine that the system wasn't functioning properly. After the new company came a put two pounds of freon into my HVAC system I now have a 20 degree Delta t. Do not do business with this company not trust worthy!
Repairs—If something appears to be not working right with your heating and cooling, a professional will examine the whole health of your system. It’s easy to hop on the internet and research information to find our own conclusions, but there could be an additional component or reason why your system isn’t working properly that isn’t clear or recognizable. Consider our own health concerns—you might check out your symptoms online to try and draw your conclusions, but it’s always best to make an appointment with a doctor to receive an expert opinion.