If you hear clicking that is followed by a hum or buzz, you’re probably hearing the fan motor attempting to start without the boost it needs from the capacitor. You can almost always conclude that the capacitor has failed. Sometimes you can get the compressor fan spinning (clockwise) by pushing it with a thin stick or long screwdriver poked through the grille. But the chances are good that this might work for one cycle, but the capacitor will fail next time the AC goes on. It’s best to replace the capacitor.
Our company has been serving Woodbridge and the Northern Virginia region since 1979. We don’t compromise on quality — our team members pride themselves on providing the top-quality service each and every time. We attribute our success to the fact that we’re responsive to our customers’ needs, no matter if they’re residential or commercial, large or small. Whether you need routine maintenance or a complete system installation, our team of trained technicians is at your beck and call, and we’re prepared to deliver quality services and products at an affordable price. We live by the time-tested motto, “Do the job right the first time.”
As for the price I think my review was fair in stating what value we got for what I deemed to be a slightly higher price than others might charge. I did not take any stars off for the price, and still am not, but I am taking another star off because of Alberto's comments, which are deceptive and not the same thing he told me in person. Alberto, I suggest you stick with the high road in the future.
After my initial meeting with HVAC Service I had really high hopes and thought these guys were going to be my HVAC go to company. However, it did not pan out this way whatsoever. Initial estimate meeting - This was the initial meeting I thought I found the go to company. Alberto was friendly, punctual, and knowledgeable. I asked some very basic questions and Alberto was able to explain the why's and why not's of each of my questions. Overall I felt really comfortable with Alberto and was extremely impressed. Then it goes all downhill..... Alberto said they were busy but could either install on the upcoming Saturday. We were going to be out of town and said unfortunately that day did not work. He then proposed the upcoming Tuesday as a possible solution, but just had to confirm with another appointment. I said great. I will review the estimate and call your office to confirm I want to move forward with the install. Within 1-hour of Alberto leaving (probably more like 30 minutes) I called the office to confirm I wanted to move forward with the install and to please confirm that Tuesday will be the install day. The lady on the phone said that she will get in touch with Alberto and call me back. This was on a Friday. On Monday I had not received a call from HVAC Service so I called to follow up. The lady on the phone said they were not able to secure a crane for Tuesday and that the install would not be taking place. Fine, no problem I understand. Two weeks go by and no phone call from HVAC Service regarding install date, or any update at all. I call them to check in to see if they have put me on the schedule and when I can expect to have the AC installed. You can tell by the discussion I had with the lady on the phone that they completely forgot about me and have not scheduled anything. She says she needs to get in contact with the owner because she has no idea on the availability of the crane. I was told that she would call me back by the end of the day with an update. Surprise, surprise, no phone call. I call to follow up at the end of the next day and she said that she has not been able to get in touch with the owner. By this time, I am starting to get frustrated because I am starting to get the run around. I question her if I am even on the schedule or if they attempted to schedule a crane. She says they are extremely busy and that she does not know. So I say, basically I have waited over 2 weeks and you have not put me on the schedule and I am at the end of the install line. No answer. I tell her to talk to her boss and find out what is happening, and I will think about what direction I want to move in at this point. Monday the following week, no phone calls, or follow up. I call to get an update and am told that they cannot install my system because they don't have time. I ask what does that mean, one year? One week? Until the end of summer they say. What does that mean I ask? They say at the end of September. I say thank you for wasting 1 month of my time. How could they have served me better without serving me? 1. Be honest and let me know as soon as possible that the install was going to be delayed and probably not happen until the end of summer. Don't waste a month of my time. I could have reached out to a different company in the time I was waiting for them. 2. Communicate! the thing that upsets me the most is I was the one making all the calls to them. Not once did they ever call me to say we have not forgot about you, or this is what is happening. 3. Provide recommendations on other contractors who could have helped me once they realized they were too busy. I am pretty disappointed it came to this review because I really liked this company and wanted to do work with them. It is a family run business, and reminded me of the HVAC business my dad owned. Beware once you are the one that has to start calling them for updates, or to follow up; your time is probably best served by calling a different contractor.
We service and install forced air systems from all manufacturers, including Trane, Burnham, Heil, Rheem, and many more. If your home needs a new system, we will recommend the best system for your needs and budget. If you have a brand preference, we can recommend and provide qualified installation of a system from that company that fits your home’s needs.
Technicians who specialize in new installation work may experience periods of unemployment when the level of new construction activity declines. Maintenance and repair work, however, usually remains relatively stable. Business owners and homeowners depend on their climate-control or refrigeration systems year round and must keep them in good working order, regardless of economic conditions.
Other InformationCost to install a bathroom medicine cabinetCost to install a basement windowCost to install a bifold doorCost to install a door frameCost to install a bay windowCost to hang a prehung doorCost to install a door knobCost to install a door jambCost to install a bathtubCost to install a faucetCost to install a bidetCost to hang wallpaper
In order to get the most out of your equipment, we highly recommend proper preventative HVAC maintenance. You’ll want to make sure from the outset that you have access to skilled and knowledgeable technicians who have been factory-trained to service your particular model, since different systems require different highly specific modifications. It’s advisable to find a reputable HVAC dealer in the Atlanta area that guarantees their work and offers annual service contracts to their customers to ensure necessary seasonal maintenance is always being performed regularly. Many times, timely adjustments and filter changes that are done on a regular basis can wind up saving you from breakdowns that always seem to occur right when you need your system the most.
Installation—Having your HVAC systems installed by a professional is extremely important to prevent any future problems or needless repairs. Our professionals at Service Experts Heating & Air Conditioning can also help you choose what size equipment is appropriate for your house. Selecting a system that is too large or small can impact efficiency and add to your energy bills.