Waited a week for technician who showed up for less than 15 minutes and told me that my air filters were dirty and I needed to experiment with thermostats to be comfortable. Thermostat shows temp at 75 when set on 71. Did what he instructed and still had problems when I realized unit was short cycling. When I called technician he told me I would have to place a new request for service. He gave me the office number and hung up on me. By the time I called office he had called in and said he refused to come back out. The operator would not give me business owners name and could not tell me why technician refused to return although they did say they would refund the fee for service call. Telephone rep yelled at me.
At R&R Heating & Air Conditioning, we’re proud of our reputation built on honesty, quality and service. Our family-owned and operated company has been serving Orland Park, Tinley Park, Palos, Oak Lawn and surrounding communities since 1986. Our goal is to help you create and maintain a healthy indoor climate in your home or commercial building. Using our high-efficiency HVAC systems, you’ll use less energy, cut down on utility costs and live and work in comfortable interior spaces year-round.
Two weeks go by and no phone call from HVAC Service regarding install date, or any update at all. I call them to check in to see if they have put me on the schedule and when I can expect to have the AC installed. You can tell by the discussion I had with the lady on the phone that they completely forgot about me and have not scheduled anything. She says she needs to get in contact with the owner because she has no idea on the availability of the crane. I was told that she would call me back by the end of the day with an update. Surprise, surprise, no phone call.
"Friendly, professional, responded quickly to my problem. I have called many air conditioning companies about my problem including the maker of the unit and had come to the conclusion that I would not find someone to repair this unit. D's came in and within a short test found the problem and assured me of a fix. They made the fix within 2 days as they needed to get a part and they also checked to see what the cost would be of the fix by putting in the control boarrd from the maker which was very high to the extreme. I now have a unit working and am very pleased."
Imagine that you’re taking your time at breakfast, watching the morning news, when you hear a clunk coming from your furnace room, and the furnace breaks. Do you know who can come out to service the furnace in Tucker? Our NATE-certified team can service any model of furnace or boiler, and they have earned the most important training and certification in the industry. While you can never truly prevent your furnace from breaking down forever, you can avoid the scenario above by remembering to schedule annual furnace maintenance visits. When a furnace is taken care of, it will perform more efficiently and use less energy, and there is a better chance that there could be fewer costly repairs moving forward.
To be honest, an HVAC technician’s work goes beyond more than installation, maintenance and repair. Most people are increasingly spending more time inside the home, so indoor air quality, home energy savings and total comfort have become even more important. There are several choices and solutions when it comes to HVAC systems, and our experts will consult with you every step of the way and work with you to achieve your goals.