Energy efficiency can be improved even more in central heating systems by introducing zoned heating. This allows a more granular application of heat, similar to non-central heating systems. Zones are controlled by multiple thermostats. In water heating systems the thermostats control zone valves, and in forced air systems they control zone dampers inside the vents which selectively block the flow of air. In this case, the control system is very critical to maintaining a proper temperature.
After my initial meeting with HVAC Service I had really high hopes and thought these guys were going to be my HVAC go to company. However, it did not pan out this way whatsoever. Initial estimate meeting - This was the initial meeting I thought I found the go to company. Alberto was friendly, punctual, and knowledgeable. I asked some very basic questions and Alberto was able to explain the why's and why not's of each of my questions. Overall I felt really comfortable with Alberto and was extremely impressed. Then it goes all downhill..... Alberto said they were busy but could either install on the upcoming Saturday. We were going to be out of town and said unfortunately that day did not work. He then proposed the upcoming Tuesday as a possible solution, but just had to confirm with another appointment. I said great. I will review the estimate and call your office to confirm I want to move forward with the install. Within 1-hour of Alberto leaving (probably more like 30 minutes) I called the office to confirm I wanted to move forward with the install and to please confirm that Tuesday will be the install day. The lady on the phone said that she will get in touch with Alberto and call me back. This was on a Friday. On Monday I had not received a call from HVAC Service so I called to follow up. The lady on the phone said they were not able to secure a crane for Tuesday and that the install would not be taking place. Fine, no problem I understand. Two weeks go by and no phone call from HVAC Service regarding install date, or any update at all. I call them to check in to see if they have put me on the schedule and when I can expect to have the AC installed. You can tell by the discussion I had with the lady on the phone that they completely forgot about me and have not scheduled anything. She says she needs to get in contact with the owner because she has no idea on the availability of the crane. I was told that she would call me back by the end of the day with an update. Surprise, surprise, no phone call. I call to follow up at the end of the next day and she said that she has not been able to get in touch with the owner. By this time, I am starting to get frustrated because I am starting to get the run around. I question her if I am even on the schedule or if they attempted to schedule a crane. She says they are extremely busy and that she does not know. So I say, basically I have waited over 2 weeks and you have not put me on the schedule and I am at the end of the install line. No answer. I tell her to talk to her boss and find out what is happening, and I will think about what direction I want to move in at this point. Monday the following week, no phone calls, or follow up. I call to get an update and am told that they cannot install my system because they don't have time. I ask what does that mean, one year? One week? Until the end of summer they say. What does that mean I ask? They say at the end of September. I say thank you for wasting 1 month of my time. How could they have served me better without serving me? 1. Be honest and let me know as soon as possible that the install was going to be delayed and probably not happen until the end of summer. Don't waste a month of my time. I could have reached out to a different company in the time I was waiting for them. 2. Communicate! the thing that upsets me the most is I was the one making all the calls to them. Not once did they ever call me to say we have not forgot about you, or this is what is happening. 3. Provide recommendations on other contractors who could have helped me once they realized they were too busy. I am pretty disappointed it came to this review because I really liked this company and wanted to do work with them. It is a family run business, and reminded me of the HVAC business my dad owned. Beware once you are the one that has to start calling them for updates, or to follow up; your time is probably best served by calling a different contractor.
If your heating system is not running efficiently, it will not heat your home effectively. A good sign you have an inefficient heater is if you notice some rooms in your house aren’t heating to the temperature you set. Older systems could have difficulty heating your entire household, and you’ll know this if you notice some rooms are warmer than others.
Fast forward 1 year and 1 week and the circuit board that HVAC Service had installed has failed again. They came out and said that it failed from water condensation dripping onto it, so we needed to replace it and reroute the pipes to prevent future water damage. That would cost double what I paid last year. Why didn't they fix the problem last year at the initial repair instead of putting in a circuit board that was bound to fail again?!? They were strongly recommending that the furnace be completely replace for a huge fee to avoid the same thing happening again. I paid $59 for them to tell me they didn't fix it right last year. This didn't feel right, so I sought a second opinion.
Every Trane is tested to withstand the harshest conditions nature or our engineers can throw at it – like freezing conditions in our System Extreme Environmental Test (SEET) lab or five-inches of water an hour in our Climate Chamber. That's how we get heating and cooling systems you can count on to run through anything. And when it's time for a tune-up, our dealers and certified Trane Comfort Specialists™ are always at your service right when you need them. It's that kind of reliability that's earned us the positions of America's Most Trusted HVAC System*.
5) Adjust your thermostat. If you are away for large stretches of time every day, adjust your thermostat to a higher temperature for the time you are away. This will lessen the amount of time your unit has to work each day, and will lengthen its life cycle. An additional benefit will be a lower utility bill each month. Some newer thermostats allow you to pre-program your thermostat to match your schedule so that your home will still be cool when you arrive. Optimizing your system’s usage will maximize its life in the long term.
Rapid Repair Experts proudly provide plumbing, electrical & HVAC services to Raleigh, Angier, Apex, Benson, Carrboro, Cary, Chapel Hill, Clayton, Dunn, Durham, Fuquay-Varina, Garner, Holly Springs, Knightdale, Morrisville, New Hill, Pittsboro, Rolesville, Sanford, Smithfield, Wake Forest, Wendell, Youngsville, Zebulon. If you don’t see your area, please contact us to see if we can visit you!
Serving the entire High Desert and Inland Empire areas - we are about quality service - giving the customer the best options - and delivering what they want. We are a small fully licensed and insured company specializing in residential heating and air conditioning. We are a small fully licensed and insured company specializing in residential and light commercial heating and air conditioning.
If you believe that the ac not working or you’re getting little or no cold air, check these three things first. Make sure all the registers in the house are wide open. Then be sure the furnace filter is clean. Then go outside and clean off the condenser coils (Photo 2). If several registers were closed or the filter was clogged, the reduced airflow could have caused the evaporator coil to ice up and stop cooling your home. If you’ve changed the filter and opened all the registers and you’re still not getting airflow at the registers, deice the A-coil. Move the thermostat mode switch from “Cooling” to “Off” and move the fan switch from “Auto” to “On.” Let the blower run for at least 30 minutes or until there’s good airflow at the registers. Then turn the AC back on to test it. If it works for the next 12 hours, you’ve solved the problem.