Fast forward 1 year and 1 week and the circuit board that HVAC Service had installed has failed again. They came out and said that it failed from water condensation dripping onto it, so we needed to replace it and reroute the pipes to prevent future water damage. That would cost double what I paid last year. Why didn't they fix the problem last year at the initial repair instead of putting in a circuit board that was bound to fail again?!? They were strongly recommending that the furnace be completely replace for a huge fee to avoid the same thing happening again. I paid $59 for them to tell me they didn't fix it right last year. This didn't feel right, so I sought a second opinion.
Was not satisifed with this company. This person came out and took 10 minutes only to tell me that my unit would not last for a year and that I needed to have it replaced! I'm not sure if he was very knowlegable or if he was just plain lazy and do not even try to fix the problem. He just wanted to install a brand new system because he was both and of course, that's much more money for him!
It can be hard to make the decision to replace or repair your AC unit. However, in many cases, homeowners call in HVAC professionals to check their units and provide a second opinion. A technician can tell you if there’s plenty of life left in your old air conditioning unit or that it’s time to let it go and get a new one. Your HVAC technician may check out your home’s insulation quality, too. You could increase your system’s effectiveness by improving the insulation.
Please note: this is a review from someone who never got service from here. They just chose to ignore my calls for a heating emergency. Who knows, they might have give great service, if they actually return a promised phone call. I actually call them this past Saturday night. It was chilly, we turned the furnace on...... Poof.... Nothing. So, I look them up on Yelp. Good reviews with a few bad goods added, plus a Yelp deal. I gave them a call, the at about 6 pm. I know, 6pm on a Saturday, who's going to come out, well, they did. They woman, I assume their receptionist, answers and I told her I need someone out here. She assured me someone will call me back in 15 mins. Half hour to 45 mins later, no calls from them. I figured maybe they wrote the number down wrong, it happens. So, I called them again. They got the number correct, got my name and address correct, and was told they will call me back in 10 mins. I even asked if this is something they don't do, as in services on a Saturday night. I was told by the receptionist that they do and I would just be ok calling another company if they is not part of their services. They again assured me someone WILL call me in 10 mins. Well, unless their definition of 10 mins is never, then they got it wrong as I am still waiting to be called 5 days later.
Our services cover a assortment of areas that are all primarily designed to improve your quality of life. Whether that means clean air, reliable air conditioning, a superbly maintained furnace, or saving money by installing a more efficient system, we can make your life in Mableton legitimately better. With one quick phone call, you can have an expert headed out to your home for a free in-home consultation and the start of a new relationship. Or, if you’d rather, schedule an appointment online.
Service Experts Heating and Air Conditioning was founded on the basis of providing customers with the best heating and cooling practices in the industry. Since its inception, Service Experts has been dedicated to community, providing the top of the line HVAC products and services in your area. If you want more information about your local HVAC leaders, call us at 866-397-3787 or set up an appointment with us online.