As we all know, San Diego can get pretty warm in the summer and also quite chilly in the winter. So, in order to avoid discomfort, it is important to ensure your heating and air conditioning systems are working properly beforehand. That’s where our HVAC San Diego professionals come in. Our crew members have both the knowledge and expertise to ensure that every heating and air conditioning unit, no matter the make or model, is running at peak performance.
If the unit isn't turning on, check on it outside to make sure the condenser is still running. It should be fully plugged in and the thermostat should be set. Lower the thermostat by a few more degrees than your typical setting. You should hear it power on after doing so. If that doesn't take care of the problem, check your fuse box. You could have a blown fuse or a tripped circuit that's causing the air conditioner to not turn on.
With more than 100 years in the field, Lennox has continuously offered industry-leading innovation and technology while preserving high durability and reliability standards. The professionals at Van Haaften Plumbing & Heating help bring those standards to Pella so that you can always have complete home comfort. If you’re searching for a new HVAC system or even if you just have a question about what we offer, give us a ring at 641-628-3621 or set up an appointment with us online. We’d love to hear from you.
Please note: this is a review from someone who never got service from here. They just chose to ignore my calls for a heating emergency. Who knows, they might have give great service, if they actually return a promised phone call. I actually call them this past Saturday night. It was chilly, we turned the furnace on...... Poof.... Nothing. So, I look them up on Yelp. Good reviews with a few bad goods added, plus a Yelp deal. I gave them a call, the at about 6 pm. I know, 6pm on a Saturday, who's going to come out, well, they did. They woman, I assume their receptionist, answers and I told her I need someone out here. She assured me someone will call me back in 15 mins. Half hour to 45 mins later, no calls from them. I figured maybe they wrote the number down wrong, it happens. So, I called them again. They got the number correct, got my name and address correct, and was told they will call me back in 10 mins. I even asked if this is something they don't do, as in services on a Saturday night. I was told by the receptionist that they do and I would just be ok calling another company if they is not part of their services. They again assured me someone WILL call me in 10 mins. Well, unless their definition of 10 mins is never, then they got it wrong as I am still waiting to be called 5 days later.
1/18/2014 Hi Jody M- First, as you pointed out, we were the "Only" company to answer your phone call on the… Hi Jody M- First, as you pointed out, we were the "Only" company to answer your phone call on the weekend & provide service for you on the same day. There is a premium for most any service company to come out afterhours or weekends, and being we are one of the very few companies to offer this service, a higher labor rate is understandable, after all, we have to pay our service persons an overtime rate for such calls.
In the fall you should prepare your HVAC unit for winter. Turn off your air conditioner’s circuit, then hose it off to remove debris. It must dry completely. Do this when it’s warm enough that there’s no risk of the water freezing. Cover the exposed pipes with foam pipe insulation ($1-$3), and protect your entire unit with a weatherproof cover ($20-$50).
After my initial meeting with HVAC Service I had really high hopes and thought these guys were going to be my HVAC go to company. However, it did not pan out this way whatsoever. Initial estimate meeting - This was the initial meeting I thought I found the go to company. Alberto was friendly, punctual, and knowledgeable. I asked some very basic questions and Alberto was able to explain the why's and why not's of each of my questions. Overall I felt really comfortable with Alberto and was extremely impressed. Then it goes all downhill..... Alberto said they were busy but could either install on the upcoming Saturday. We were going to be out of town and said unfortunately that day did not work. He then proposed the upcoming Tuesday as a possible solution, but just had to confirm with another appointment. I said great. I will review the estimate and call your office to confirm I want to move forward with the install. Within 1-hour of Alberto leaving (probably more like 30 minutes) I called the office to confirm I wanted to move forward with the install and to please confirm that Tuesday will be the install day. The lady on the phone said that she will get in touch with Alberto and call me back. This was on a Friday. On Monday I had not received a call from HVAC Service so I called to follow up. The lady on the phone said they were not able to secure a crane for Tuesday and that the install would not be taking place. Fine, no problem I understand. Two weeks go by and no phone call from HVAC Service regarding install date, or any update at all. I call them to check in to see if they have put me on the schedule and when I can expect to have the AC installed. You can tell by the discussion I had with the lady on the phone that they completely forgot about me and have not scheduled anything. She says she needs to get in contact with the owner because she has no idea on the availability of the crane. I was told that she would call me back by the end of the day with an update. Surprise, surprise, no phone call. I call to follow up at the end of the next day and she said that she has not been able to get in touch with the owner. By this time, I am starting to get frustrated because I am starting to get the run around. I question her if I am even on the schedule or if they attempted to schedule a crane. She says they are extremely busy and that she does not know. So I say, basically I have waited over 2 weeks and you have not put me on the schedule and I am at the end of the install line. No answer. I tell her to talk to her boss and find out what is happening, and I will think about what direction I want to move in at this point. Monday the following week, no phone calls, or follow up. I call to get an update and am told that they cannot install my system because they don't have time. I ask what does that mean, one year? One week? Until the end of summer they say. What does that mean I ask? They say at the end of September. I say thank you for wasting 1 month of my time. How could they have served me better without serving me? 1. Be honest and let me know as soon as possible that the install was going to be delayed and probably not happen until the end of summer. Don't waste a month of my time. I could have reached out to a different company in the time I was waiting for them. 2. Communicate! the thing that upsets me the most is I was the one making all the calls to them. Not once did they ever call me to say we have not forgot about you, or this is what is happening. 3. Provide recommendations on other contractors who could have helped me once they realized they were too busy. I am pretty disappointed it came to this review because I really liked this company and wanted to do work with them. It is a family run business, and reminded me of the HVAC business my dad owned. Beware once you are the one that has to start calling them for updates, or to follow up; your time is probably best served by calling a different contractor.
Allow our experts to help with any of your heating and cooling needs or questions. Our wide array of expertise and background will benefit you and your home, whether you are considering a replacement system or evaluating your whole system to check for areas of improvement. We can help you reach your optimum indoor comfort. Give us a ring at 866-397-3787 or request an appointment online.