Fast forward 1 year and 1 week and the circuit board that HVAC Service had installed has failed again. They came out and said that it failed from water condensation dripping onto it, so we needed to replace it and reroute the pipes to prevent future water damage. That would cost double what I paid last year. Why didn't they fix the problem last year at the initial repair instead of putting in a circuit board that was bound to fail again?!? They were strongly recommending that the furnace be completely replace for a huge fee to avoid the same thing happening again. I paid $59 for them to tell me they didn't fix it right last year. This didn't feel right, so I sought a second opinion.
The heat-exchanger cools the air that is being forced through it by the furnace blower. As the warm air comes in contact with this cool surface the water in the air condenses. By pulling the water molecules from the air. According to the psychometric chart as relative humidity decreases in order to feel cool you will have to lower the temperature even more. A common way to counteract this effect is by installing a whole-home humidifier. Similarly, installing a high efficient system this need to turn the temperature down wont have such and influence on your energy costs.