1/27/2015 Jim, we are committed to 100% satisfaction so every customer is very important to us.… Jim, we are committed to 100% satisfaction so every customer is very important to us. Unfortunately, with all companies, there will be times when a customer may feel they have been let down. If that happens with us, we certainly want to hear from you. To better address your concerns, please contact Steve, our Customer Relations Specialist, directly by email at [email protected] or give him a call at 925-318-4795. Hopefully we will hear from you soon so that we can promptly understand your issue and address the issue! Thanks Jim Read more
They did come out Tuesday and completed the job. We called the office to ask for a breakdown of the cost and they said the tech would call us back, but that never happened. Eventually Alberto called and explained the breakdown. One reason it was more was they used an OEM circuit board, rather than an aftermarket part. I agree with this but it would have been better if this had been explained from the beginning. All in all, it still seems like their price is a bit on the high side, but they did a good job and used OEM parts so I'm giving them four stars. Read more
In very dry climates, evaporative coolers, sometimes referred to as swamp coolers or desert coolers, are popular for improving coolness during hot weather. An evaporative cooler is a device that draws outside air through a wet pad, such as a large sponge soaked with water. The sensible heat of the incoming air, as measured by a dry bulb thermometer, is reduced. The temperature of the incoming air is reduced, but it is also more humid, so the total heat (sensible heat plus latent heat) is unchanged. Some of the sensible heat of the entering air is converted to latent heat by the evaporation of water in the wet cooler pads. If the entering air is dry enough, the results can be quite substantial.
Additionally, new technology and government requirements are pushing manufacturers to build more energy efficient HVAC equipment. January 2006 we observed the end of 10 SEER units with 13 SEER air conditioning units mandated by the government. This only makes sense; however, with the higher efficiency, there comes complexity in the technology engineered into the equipment. A problem can be difficult to troubleshoot and diagnose and may require more time than the lower efficiency, less complex units.
HVAC repair technicians are properly qualified to take care of anything that relates to installing, maintaining or repairing your heating, air conditioning and refrigeration systems. Our professionals have gone through rigorous training and certification and all our technicians and equipment installers are NATE-certified, which involves demanding testing and indicates a solid understanding of the industry.