Our A/C was blowing hot air intermittently...it was cold one minute and warm the next. By 8pm I'd have a 90 degree interior temp. After one company just took a cursory glance at our A/C and found nothing wrong, I called HVAC. I called them mostly based on Michael W's post on 8/10/14 where he told us the owner, Alberto, took his feedback and took it SERIOUSLY. That speaks VOLUMES to anyone who has been around long enough to know the characteristics of the serious players are and those who are the wannabes. So HVAC sent Tony Diaz to my house. I was at work so he was subjected to the most excruciatingly exacting woman on the planet (my wife). Tony impressed her with his friendliness, professionalism and the obvious jouneyman-level knowledge of his craft. He found literally --burnt-out-- parts in our system and replaced them. It cost us a bit but I know enough about the parts to see there was no gouging on the parts and a fair rate for the labor. It wasn't cheap but it was fair and worth every dime. And now i have A/C in my house again and a repairman came to my house, actually FIXED something AND managed to do so in a friendly & professional manner. That used to be commonplace...nowadays it deserves a "Wow".. Thank you, Tony!
When you trust your winter comfort to Edwards Heating & Air, we answer with state-of-the-art technology, NATE-certified technicians, and prompt action. As a Carrier Factory Authorized Dealer, we specialize in the most proven and sophisticated solutions to home and commercial temperature control. Through ongoing factory training and strict installation and service procedures, the team from Edwards Heating & Air delivers superior workmanship and superior results. We ensure your demands for efficiency, reliability, and consistent heating are met, and your expectations for courteous and skilled service are exceeded. Whether you are in the process of building your dream home, in need of effective heating for your existing home or business, or upgrading your furnace or heat pump, our installation specialists provide informed recommendations, attention to detail, and quick turnaround on your project. Serving Acworth and the surrounding areas of Acworth, Alpharetta, Cummings, Cartersville, Kennesaw & Woodstock, GA since 2001, you can count on Edwards Heating & Air for everything from installation and maintenance to emergency repairs.
We pride ourselves on only hiring experts who are qualified at the height of their skill, as well as friendly, approachable, and trustworthy. Past clients have described our technicians as “just good, trustworthy, honest individuals” and “very courteous and very informative as to how my inspection was going...I liked his personality!” Peachtree Service Experts in Mableton makes an effort to pair technicians with families, and it isn’t out of the ordinary to have the same expert servicing your home for years in a row. Relationships between the customer and our company are important to us, and we don’t hire anyone that we wouldn’t want to have working in our own homes.
I'll give props to HVAC Service for being available quickly and having Saturday and Sunday appointments. Tony fixed our air conditioner and was professional. So why only 2 stars? Because we sent the receipt into our homeowner association to see if we could get reimbursed for some costs, and the property manager said that we paid THREE times more than we should have. We got conned. I advise you to call HVAC Service, but also shop around and get other estimates. Learn from our mistake!
To be honest, an HVAC technician’s work goes beyond more than installation, maintenance and repair. Most people are increasingly spending more time inside the home, so indoor air quality, home energy savings and total comfort have become even more important. There are several choices and solutions when it comes to HVAC systems, and our experts will consult with you every step of the way and work with you to achieve your goals.