What type of insurance do you have? Heating, ventilation and air conditioning (HVAC) professionals work on a variety of mechanical areas of the home. You'll want to ask specific questions regarding professional training and licensing, as well as what types of insurance they have (for example, mold, air pollution or worker's compensation). It's fair to ask for the dollar amounts they are covered and a quality professional will show you verification of coverage.
We were following up on this review and the service call we did for you. We could not find you in our system of ever having gone out to your home. If you could please provide us with the date we were out and the name under which the call was placed that would be great as we would like to see if there is any way we can rectify the situation. We do offer a 100% Satisfaction Guarantee, we have tried to private message you to no avail. Can you please call us at 925-318-4795?
Waited a week for technician who showed up for less than 15 minutes and told me that my air filters were dirty and I needed to experiment with thermostats to be comfortable. Thermostat shows temp at 75 when set on 71. Did what he instructed and still had problems when I realized unit was short cycling. When I called technician he told me I would have to place a new request for service. He gave me the office number and hung up on me. By the time I called office he had called in and said he refused to come back out. The operator would not give me business owners name and could not tell me why technician refused to return although they did say they would refund the fee for service call. Telephone rep yelled at me.
Are you considering whether you need to replace your home’s central heating, ventilation, and air conditioning unit—commonly known as your HVAC system? As a general rule, if your existing HVAC system is more than 15 years old, it’s only a matter of time before it starts to cost more to maintain than it would to replace it with a new system. In addition to higher energy bills brought on by a system that can no longer function at peak efficiency, repair costs will also start to add up as parts are replaced and the ventilation system undergoes major overhauls.
Allow our experts to help with any of your heating and cooling needs or questions. Our wide array of expertise and background will benefit you and your home, whether you are considering a replacement system or evaluating your whole system to check for areas of improvement. We can help you reach your optimum indoor comfort. Give us a ring at 866-397-3787 or request an appointment online.